Is National Business Furniture Legit?

National Business Furniture (NBF) is a company that sells office furniture and supplies. It has been in business for over 40 years and has a good reputation in the industry. However, with so many scams and fraudulent companies out there, it is important to ask the question: Is National Business Furniture legit? In this article, we will examine the company’s history, customer reviews, and policies to determine if it is a trustworthy business.

History of National Business Furniture

National Business Furniture was founded in 1975 by George and Marilyn Blumenthal in Milwaukee, Wisconsin. The company started as a small catalog business selling office furniture to local businesses. Over the years, NBF grew and expanded its product line to include office supplies, technology products, and healthcare furniture. In 2006, NBF was acquired by K+K America, a subsidiary of K+K Europe, a leading office furniture manufacturer in Europe. Today, NBF is headquartered in Milwaukee and has a showroom in Chicago.

Customer Reviews

One way to determine if National Business Furniture is legit is to look at customer reviews. A quick search online reveals that NBF has a mix of positive and negative reviews. Some customers praise the company for its quality products, fast shipping, and excellent customer service. Others complain about damaged or missing items, poor communication, and slow resolution of issues.

It is important to note that every company will have some negative reviews. What matters is how the company responds to those reviews. In the case of National Business Furniture, the company has responded to many negative reviews on sites like Trustpilot and resolved the issues to the customer’s satisfaction. This shows that NBF takes customer complaints seriously and is willing to make things right.

Product Quality

Another way to determine if National Business Furniture is legit is to look at the quality of its products. NBF offers a wide range of office furniture and supplies, including desks, chairs, file cabinets, and bookcases. The company claims to offer high-quality products at affordable prices.

Many customers have praised the quality of NBF’s products. They say that the furniture is well-made, sturdy, and durable. However, some customers have complained about the quality of certain items, such as chairs that break easily or desks that wobble. It is important to note that NBF offers a 10-year guarantee on its products, which shows that the company stands behind its quality.

Return Policy

Finally, it is important to look at National Business Furniture’s return policy to determine if it is a legit company. NBF offers a 30-day return policy on most items. If a customer is not satisfied with their purchase, they can return it for a refund or exchange. However, there are some restrictions on returns. For example, custom-made items cannot be returned unless they are defective.

Overall, National Business Furniture appears to be a legit company. It has a long history in the industry, positive customer reviews, and a good return policy. While there are some negative reviews and complaints about product quality, the company has shown a willingness to resolve issues and stand behind its products. If you are in the market for office furniture or supplies, National Business Furniture is worth considering.